Lillian Fall LLC. wants to ensure our customers satisfaction. All return requests must be filed within 4 Days from the delivery date. All returned items must be in the same condition as when they were shipped with all of the original tags still attached. Store Credit will be issued for the total value of the item. Taxes and Shipping will NOT be included in refunds. after a returned item is received back and inspected. To file a return email or call us and we will be glad to help you out!